Mobile / Live
Your 99999bd account wallet connects directly to bKash, Upay and Bank Transfer, so moving money in or out follows the same payment rails you already use on your phone. Every deposit and withdrawal runs through your account area — open it after login to see the routes, limits and verification fields shown there.
Funding your account starts inside the deposit counter — log in first, then open the cashier from the account menu. We surface bKash, Upay and Bank Transfer at the top of the method list so you are not scrolling past options that are not relevant to Bangladesh. Choose your method, enter the amount that sits within the range shown on that screen, and confirm. Once the wallet or bank side clears, the balance reflects in your account.
From your account menu after login, select the deposit section. The cashier screen lists all active payment methods configured for your account.
Select the method you want to use. The screen shows the amount range and any reference or account details you need to complete the transfer on your wallet app.
Type the amount within the range displayed, review the details, then confirm. Copy any reference code shown before you leave this screen.
Once the transfer clears on the payment side, the funds appear in your account wallet. Open account history to verify the deposit entry is recorded correctly.
Withdrawals from your 99999bd account go back to the same wallet or bank account you used to deposit — this matching requirement is shown in the withdrawal form and is there to protect your funds. Open the withdrawal section from your account menu, select your payout method, and enter the amount you want to move. The screen will display the minimum and maximum for that method; stay within those figures. If your account has a pending verification step, the form will prompt you to complete it before the withdrawal can proceed.
Log in, go to your account menu and select the withdrawal section. The form lists available payout methods alongside their current limits.
Choose bKash, Upay or Bank Transfer. The method must match the one used for your last deposit unless the form explicitly allows a change.
Type the amount within the displayed range. Review the destination details, then submit. Copy the confirmation reference shown after submission.
The withdrawal status updates in your account history as the request is processed. Contact support with your reference number if the status does not update.
Your account area may prompt you to complete a verification step before certain banking actions become available — this is standard across platforms and protects your wallet from unauthorised access. The fields and documents required are shown directly in your account under the verification section; follow only what is listed there, as requirements can differ by account type and activity level.
Log in and look for a verification notice or banner in your account section. This is where required actions are listed for your specific account.
Complete only the fields and upload only the documents the form requests. Do not send documents through other channels unless support directs you to.
If a deposit or withdrawal was paused for verification, return to that transaction after completing the verification steps and resubmit from your account history.
Use the support contact route shown in your account area. Give the agent your account reference and they will clarify exactly which verification step applies to you.
We configure our account banking around the payment methods Bangladesh players already use day to day. bKash, Upay and Bank Transfer are the three active deposit and withdrawal routes on your account. Each method has its own limits and reference steps shown at the point of use — there are no hidden fees added by our platform on top of what your wallet provider charges.
Mobile wallet deposit and withdrawal via bKash. Amount range and reference code shown at the cashier screen.
Upay mobile wallet route for deposits and payouts. Follow the reference steps shown in the deposit form.
Direct local bank account transfer for players who prefer bank-to-account movement over a mobile wallet.
When a deposit or withdrawal moves between your wallet and your account, both sides generate a record. Keeping these aligned means you can resolve any mismatch without delay. Your account history shows each transaction with a reference number, the method used, the amount and the current status. On the wallet side, bKash and Upay both generate a transaction ID in the payment confirmation message sent to your phone. For Bank Transfer, your bank statement shows the transfer reference.
Every deposit screen shows a reference code before you confirm. Copy it to your phone notes or screenshot it — this is the link between your wallet send and your account credit record.
Account history uses status labels such as Pending, Processing and Completed. A Pending status means the transaction is waiting on the payment provider side, not yet settled in your balance.
bKash and Upay send a confirmation SMS or in-app message with a transaction ID. Keep this message until the account record shows Completed, so you have both sides of the evidence if needed.
If you raise a banking query with support, share the account transaction reference and the wallet or bank reference together. This lets the support team locate the transaction on both sides and resolve it faster.
Every banking action on your account runs through the 99999bd domain. Before you enter any payment details, check that the address bar shows the correct 99999bd domain — if it does not match, do not proceed. We link each withdrawal to the wallet or bank account on your account profile, so funds can only move to an address you have already associated with your account.
Always confirm the address bar reads 99999bd before entering wallet details or confirming a transaction. Bookmark the domain directly from your browser so you always open the correct page.
Your registered name on the account must match the name on your bKash, Upay or bank account. Mismatched details will stop a withdrawal at the verification stage, so keep your account profile current.
We verify that the payout wallet belongs to the account holder before releasing funds. If your wallet number has changed, update it through the account settings and follow any verification prompt shown there.
For any banking issue — a delayed deposit, a stuck withdrawal, a verification question — use the support contact shown inside your 99999bd account area. We do not handle banking queries through external social channels.
If something in your account banking is unclear, these questions cover the scenarios we hear about most often. For anything not answered here, the support route inside your account is the right place to ask.
bKash, Upay and Bank Transfer are the three active deposit routes on your account. Open the cashier after login to see which methods are available for your account and region, along with the amount range for each.
Your account history updates with a Completed status once the deposit settles. If the status stays at Pending for longer than expected, use the support contact inside your account and share your wallet transaction reference.
The withdrawal form links payouts to the wallet or bank account on your account profile. If you need to change the payout method, update it in account settings first. A verification step may be required before the change takes effect.
A verification prompt appears when your account activity reaches a threshold or when you request a withdrawal for the first time. Follow only the fields shown in your account area — requirements vary by account type and are not fixed in advance.
First check your account history to see if the transaction shows a Pending status. If it does not appear at all, contact support through the route shown in your account and provide both the account reference and your bKash or bank transaction ID.
The minimum and maximum amounts for bKash and Upay are displayed on the deposit screen when you select the method. These figures are set at the account level and shown at the point of use, so check the cashier for the current limits.